Folks, the easiest way to learn something is to watchthe steps being done, create a checklist based on those steps, and then you should be good.

I’m certain that this method is effective across generational lines. Basically, if the person learning is literate, they should be able to follow the steps. Sure, in some situations, depending on frequency of occurrence, there may need to be a refresher on the steps but checklists are great tools and they are not elementary. Don’t be so arrogant that you think your finite memory can hold everything together. And, leaders, don’t think your voices are so enchanting that your team wants to you repeat your instructions over and over again. Do everyone a favor: write it once, say it once, show it once.

Make professional development a priority.


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